Christmas 2021 Delivery Times

Due to ongoing Covid restrictions and Christmas being the busiest time of the year please order items and gifts for Christmas early as possible. We have been advised all orders confirmed and shipped on the 20th December should arrive in time for Christmas.

Covid-19 (Coronavirus)

We’re open and taking orders. Whilst there are currently no changes in service from our couriers, our warehouse processing is taking longer due to the strict social distancing and hygiene procedures that have been implemented.

Delivery Methods

We currently deliver in most European countries, United Kingdom, United States and Canada.

Update: Because of Brexit, we temporarily stopped delivering to the EU.

Standard £3.99 (Free over £40) 3-6 Working Days*
Express £6.99  
1-3 Working Days
EU Zone 1** £8.99 3-10 Working Days*
EU Zone 2** From £10.99 5-10 Working Days*
United States** From £21.99
5-10 Working Days*
Canada** From £22.99
5-10 Working Days*
Isle Of Man, 
Guernsey, Jersey
From £9.99
3-6 Working Days*

 

* Delivery time may vary and are not guaranteed
** Customs duties and taxes can occur and have to be paid by the customer 
EU Zone 1: Belgium, Germany, Netherlands.
EU Zone 2: France, Ireland, Luxembourg, Denmark, Portugal, Spain, Italy, Austria, Greece.

What are the delivery and order cut off times?

  • We endeavour to process and dispatch all order placed before 3pm Monday - Friday on the same day (excluding U.K. public holidays)
  • Orders placed over Saturday & Sunday, are dispatched the next working day. This is usually Monday excluding U.K. public holidays on rare occasions
  • Please note estimated delivery times are from the date of dispatch. Once an order is dispatched the courier will endeavour to deliver as specified and subject to their terms and condition.
  • For Next Day / Express delivery orders must be placed before 3pm, orders placed after the 3pm cut-off time will be processed on the next working day. Orders placed over the weekend will be processed next working day, this is usually Monday. Next day delivery is only available for U.K 

For more information of courier terms and service, please see respective website 

DPD: https://www.dpd.co.uk/terms-and-conditions.jsp

Royal Mail: https://www.royalmail.com/terms-and-conditions

 

At what stage can I choose the method of delivery?

After you have selected your shipping address and clicked on "Continue to shipping method", you will be able to choose your delivery method.

Can I get delivered at an address other that the one on my customer account?

Yes, after validating your basket you have the choice to select from your stored addresses or to add a new one. On the step 3 "Payment Method" make sure you entered the correct billing address by selecting "Use a different billing address".

How is delivery by the carrier carried out?

Delivery by the carrier means that someone must be present to receive the parcel. If that is not possible, just give us your workplace address, the address of a friend or neighbour who can be there for the delivery.

Can my order be delivered in several parcels?

Yes, depending on the type of product ordered, your order can be delivered in several parcels. That is the case especially for orders involving bulky items that due to their size cannot be packed together. In that case, you will receive two different parcel numbers.